chil444 Privacy Policy: How We Handle Your Account Data
When you open an account with chil444, we collect only what we need to keep your account running — login details, transaction records from bKash or Bank Transfer, and device information that helps us restore your session across phones and browsers. Access to our platform depends on your local law and eligible regions, and this policy explains exactly what we hold, why we hold it, and how you can review or correct it.
Account data only
bKash & Bank Transfer context
Your rights, clearly stated
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POLICY SCOPE AND DATA
What Data chil444 Collects and Why
We collect information in three categories. First, account registration data: your email address, chosen username, and the verification details you submit when opening your account. Second, transaction data: records of deposits and withdrawals processed through bKash or Bank Transfer, including amounts, timestamps and status — these records are stored to resolve any dispute you raise with our support team. Third, device and session data: the browser type, screen size and session token that let us return you to the lobby on the same device without requiring a full re-login each time. We do not sell this data to third parties. We retain transaction records for as long as required by the applicable rules of your eligible region, and we retain session data only for the duration of your active session unless you choose to stay signed in. Availability of our platform, and the obligations this policy creates, depend on local law and the eligible regions we serve. If you are accessing chil444 from a region where online account services are restricted, it is your responsibility to check local law before proceeding.
bKash
Transaction records
Bank Transfer
Deposit and withdrawal history
Account
Registration and login details
Session
Device and browser data
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies
Account access
This policy covers all data collected when you register, log in, or manage your account on chil444. That includes your email, password hash, and the session token stored on your device after login.
Transactions
Deposit and withdrawal records processed through bKash or Bank Transfer fall within this policy. We hold those records to handle support queries and to meet the record-keeping requirements of eligible regions.
Site content
Game titles, odds displays and lobby content are served to your device but are not personal data. This policy does not govern how game providers such as Habanero or PG Soft handle any data on their own systems.
Third-party services
Payment processors, identity verification services and analytics tools operate under their own privacy terms. We link to or name those services where relevant, but their data handling is outside the scope of this document.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options for managing the data we hold. To review what is on file, log in and check your account dashboard — your transaction history, registered email and active sessions are all visible there without contacting support. If something looks wrong, the account settings page lets you correct your email address or display name directly. For anything that requires a deeper change — such as removing a saved payment method or closing your account — reach out to our support team through the contact details in the support section below. We aim to respond to data-related requests within the timeframe required by the eligible region you are accessing from. Your rights under this policy depend on applicable local law; if you are unsure what applies in your region, check with a local legal resource before submitting a request.
Review your records
Log in and open your account dashboard to see transaction history and registered details at any time.
Correct account details
Update your email or display name directly from account settings without needing to contact support.
Raise a question
Use the support contact below for data queries that go beyond what the dashboard shows — such as retention periods or processing details.
Request account closure
Contact support to begin the account closure process. We will confirm what data is retained after closure and for how long, based on the rules of your eligible region.
POLICY CONTACT PATHS
How to Reach Us About This Policy
Live chat
Open the chat widget from any page on chil444 after logging in. Describe your data query and our team will respond during active support hours.
Email support
Send your privacy or data request to the address shown in your account settings under the Help section. Include your registered email so we can locate your record.
Account dashboard
For routine queries — viewing your bKash deposit history or checking active sessions — the dashboard gives you direct access without waiting for a response.
DATA HANDLING STANDARDS
How We Protect and Manage Your Data
Cookies and session data
We use session cookies to keep you signed in across page loads on the same device. You can clear these from your browser settings at any time. Clearing them will sign you out and remove any saved session token.
Account security
Your password is stored as a one-way hash — we cannot read it, and neither can our support team. If you forget it, use the reset link on the login page. We do not ask for your password over chat or email.
Data retention
Transaction records from bKash and Bank Transfer are kept for the period required by applicable rules in your eligible region. Session data is cleared when you log out or when the session expires. Account registration data is retained while your account is active.
Requesting changes
To request a correction, deletion or export of your data, contact support with your registered email and a clear description of what you need. We process requests in line with the obligations of the eligible region you access from.
COMMON POLICY QUESTIONS
Privacy Policy: Questions We Hear Most
What personal data does chil444 actually collect from me?
We collect your email address, a hashed version of your password, device and session identifiers, and the transaction records tied to your bKash or Bank Transfer activity. We do not collect payment card numbers directly — those stay with the payment processor.
Can I see the data chil444 holds on my account?
Yes. Log in and open your account dashboard. Your transaction history, registered contact details and active sessions are all listed there. For a full data export or records not shown in the dashboard, contact support with your registered email.
How long do you keep my bKash transaction records?
We retain transaction records for the period required by the rules of your eligible region. The exact duration varies by jurisdiction. After your account is closed, we will confirm the applicable retention period when you submit your closure request.
Does chil444 share my data with third parties?
We do not sell your data. We share it only with the processors needed to run your account — bKash and Bank Transfer for transactions, and session-management infrastructure for login continuity. Each of those services operates under its own privacy terms.
How do I correct wrong information on my account?
Most fields — email address and display name — can be updated directly from account settings after login. For details you cannot edit yourself, such as identity verification records, contact support and describe what needs correcting. We will confirm the steps from there.
What happens to my data if I close my account?
Contact support to start the closure process. We will tell you which records we are required to keep after closure and for how long, based on applicable rules in your eligible region. Data we are not required to retain is removed after the account is fully closed.
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